We ship items out once a week, if you need a rush on your order, please email us upon check out .

We often recycle packaging which means you might see variations in presentation with each order. 

Once a package leaves our hands and goes into the postal system, it is no longer our responsibilility. Missing or damaged package issues can be brought to the attention of your local post office/delivery services.

You are always welcome to let us know if you have any issues and we will do our best to assist you and find a solution.